Like a golf caddy, Salesforce consultants walk alongside you with a wealth of knowledge and experience. A caddy knows about the weather conditions, course, other players, and most importantly, the game itself. They observe you and knowingly hand you exactly what you need at that point in time as your trusted advisor. They build a trusting relationship and offer sound advice when needed, even when it’s not exactly what you may want to hear. They understand and recognize your strengths and how to highlight them.
Similarly, as Salesforce consultants we work to understand your business, your customers, and even your competition. We observe your business processes and advise you where to optimize, automate, and consider making changes to adopt best practices. We provide guidance on the different benefits of development paths and help you ensure that your solution is scalable for future growth.
There are many ways Salesforce consultants can deliver value, but here are five ways MXA Solutions can help get a hole-in-one:
1. We Understand Business
We can bring a new lens to an organization based on our collective experiences working with companies in your industry or even best practices from other industries. Not only do we understand the technology, but we understand how best to map your business to a technical solution while also properly measuring your KPIs. We take time to understand your business goals and develop a roadmap to help you reach your goals in a scalable and maintainable way. Finally, we are well-versed in addressing pain points and helping the entire organization move forward together.
2. We Are More Effective and Efficient
We can help you save time and money. As subject matter experts, we can efficiently develop cost-effective solutions to optimize your ROI and deliver proven solutions which are widely adopted by your users. We can also flex resources to move priority programs more quickly or bring in team members who have specific skills needed to deliver a solution. Finally, we can integrate your team members to upskill them on development best practices leading to future savings maintaining your implementation.
3. We Develop Differentiating, Innovative Value
Salesforce offers amazing out-of-the box functionality, but when it comes customizing the platform to meet your unique needs, we can develop custom solutions to help you meet your goals. With years of technical and industry experience, we will provide guidance and lead you through discussing available options to help you build the best path forward together. We understand what works, what doesn’t work, and what steps need to be taken to rise above your competition. With this knowledge, we can help you avoid common pitfalls which can cost companies large amounts of money and time.
4. We Help You Stay Current
Salesforce is continuously releasing updates, new features, and add-ons to improve the platform. Part of our responsibility as Salesforce consultants is to stay ahead of the Salesforce releases and new features. We carefully review release notes to identify what new updates will impact your organization and how to prepare for those changes ahead of time. By doing so, we ensure you are getting the best out of your Salesforce experience by implementing all the new updates being released to maximize capabilities and ROI.
5. We Provide On-going Training and Support
We can properly train internal users utilizing best practices to ensure adoption of new processes to reduce mistakes and failures. We hold training sessions, create training materials, and provide ongoing support to users. With our managed services offering, we can be on call whenever training or system issues arise. When technical issue is identified, we quickly work with your team to understand the root cause of the issue, deploy a solution, and communicate with your users key next steps.
If you are looking to increase your ROI and build a successful future roadmap with Salesforce, contact MXA Solutions to learn more about our great rates and flexible terms. Subscribe or follow us today to discover more great Salesforce info from MXA Solutions.